Age Verification

By placing an order, you warrant that you are at least 18 years of age. We reserve the right to request age verification documentation and refuse service if verification cannot be provided. It is an offence to provide false information regarding your age.

Prohibited Uses

Products purchased from RSRCH Peptides may not be used for:

• Human or animal consumption
• Cosmetic applications or personal care products
• Food production, preparation, or food additive purposes
• Any therapeutic, diagnostic, or medical purposes
• Recreational purposes of any kind
• Resale or redistribution without express written authorization
• Any illegal purpose or in violation of local, state, or federal laws
• Export or international shipping

Violation of these prohibited uses may result in immediate order cancellation without refund, account termination, reporting to relevant authorities, and potential legal action. We reserve the right to refuse service to any individual or entity we believe may misuse our products.

Product Liability and Customer Responsibilities

The listing of a material on this website does not constitute a license to, or a recommendation for its use in infringement of any patent. All of the products will be handled only by qualified and trained individuals. In purchasing the products, the customer acknowledges that there are hazards associated with their use.

Customer represents and warrants to us that from a customer's own independent review and study that they are fully aware and knowledgeable about:

1. The health and safety hazards associated with the handling of the products purchased
2. Industrial hygienic controls necessary to protect its workers from such health and safety hazards
3. The need to adequately warn of health and safety hazards associated with products
4. Government regulations regarding the use of and exposure to such products

We reserve the right to limit sales of products or not to sell products to unqualified customers. Proper storage and handling of products is the sole responsibility of the customer.

Product Warranties and Disclaimers

PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee specific research outcomes, results, or performance. Product descriptions, purity percentages, and specifications are provided for informational purposes only and should be independently verified by the customer for their specific research applications.

Proper storage conditions, handling procedures, and shelf life maintenance are the sole responsibility of the customer. We are not liable for product degradation, contamination, or quality issues arising from improper storage or handling after delivery.

Payment Terms

All prices are displayed in Australian Dollars (AUD) and exclude shipping costs unless explicitly stated otherwise. Prices are subject to change without notice.

By placing an order on our website, you agree to pay the specified price for the products and any applicable shipping fees. Payment must be received and verified before orders are processed.

We reserve the right to cancel orders in the following circumstances:

• Payment cannot be verified or is declined
• Pricing errors or technical glitches occur on our website
• Products are out of stock or discontinued
• Fraudulent activity is suspected
• Customer is located outside Australia

If an order is cancelled due to our error (such as pricing mistakes), we will issue a full refund. We are not obligated to honor incorrectly displayed prices.

User Accounts and Security

Users are responsible for maintaining the confidentiality of their account credentials, including username and password. You agree to immediately notify us of any unauthorized access or security breach of your account.

We reserve the right to suspend or terminate accounts at our sole discretion for:

• Violation of these terms and conditions
• Fraudulent activity or payment issues
• Suspected misuse of products
• Abusive behavior toward staff or other customers
• Attempts to circumvent our security measures

You are responsible for all activity that occurs under your account. We are not liable for any losses or damages arising from unauthorized account access due to your failure to maintain security.

Shipping Policy

Thank you for choosing RSRCH Peptides Pty Ltd for your research peptide needs. This shipping policy outlines our shipping process, costs, and timelines to provide you with a clear understanding of how we handle deliveries.

Shipping Methods

We offer express shipping for all orders within Australia. Products are approved for sale and use in Australia only. Export, international shipping, or use in other jurisdictions is strictly prohibited. Customer assumes all responsibility for compliance with local laws if products are transported.

Shipping Costs

Shipping costs are uniform regardless of the weight of your order and the shipping method selected. Free shipping is available for orders over $300 AUD. Please check our website for current promotions and offers.

Order Processing Time

Orders are typically processed within 1-2 business days from the time they are placed and payment is verified. Processing times may vary during peak seasons or promotional periods.

Shipping Timelines

• Standard shipping: Typically delivered within 3-7 business days from the date of shipment
• Expedited shipping: Delivered within 1-3 business days, depending on the selected shipping method

These timeframes are estimates only and we do not guarantee specific delivery dates.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number through the shipping carrier's website.

Shipping Restrictions

• We currently only ship orders within Australia
• We do not ship to P.O. boxes, apartment complexes without unit numbers, or military addresses at this time
• We reserve the right to refuse shipping to any address at our discretion

Shipping Partners

We partner with reputable shipping carriers to ensure timely and reliable delivery of your orders. Our domestic shipping partner is Australia Post.

Shipping Delays and Force Majeure

While we strive to deliver your orders on time, unforeseen circumstances such as weather delays, carrier issues, natural disasters, pandemics, government restrictions, or other events beyond our reasonable control may cause delays in shipping. We appreciate your understanding in such situations.

We shall not be liable for delays or failure to perform due to events beyond our reasonable control (Force Majeure), including but not limited to: natural disasters, government restrictions, supplier failures, carrier delays, pandemics, acts of terrorism, war, or acts of God.

If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team.

Returns and Refunds

We offer a replacement or refund policy for damaged, defective, or incorrectly shipped products only. Please contact our customer service team within 7 days of receiving your order to initiate a return.

Eligible Returns

• Products received damaged or defective
• Wrong product shipped due to our error
• Products significantly different from description

Non-Eligible Returns

Change of mind returns are not accepted due to the specialized nature of research materials. Due to the nature of our products, we cannot accept returns for:

• Change of mind or incorrect ordering by customer
• Products that have been opened, used, or improperly stored
• Products damaged due to customer mishandling
• Claims made more than 7 days after delivery

Return Shipping

Customer is responsible for return shipping costs unless the error was ours (damaged/defective/wrong item). We recommend using tracked shipping for returns.

Refund Processing

Once we receive and inspect the returned product, refunds will be issued to the original payment method used for the purchase within 14 business days. We will notify you via email once the refund has been processed.

Privacy Policy

At RSRCH Peptides Pty Ltd, we take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you interact with our products and services in accordance with the Privacy Act 1988 (Cth).

Information We Collect

When you visit our website or purchase our products, we may collect personal information such as your name, address, email address, phone number, and payment details. We may also collect information about your interactions with our website, such as the pages you visit, products you view, and your IP address.

How We Use Your Information

We use the information we collect to:

• Process your orders and payments
• Communicate with you about your purchases and shipping
• Improve our products and services
• Send you promotional offers and updates (you can opt out at any time)
• Comply with legal obligations and prevent fraud
• Verify age and customer qualification

Data Security

We have implemented reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. Your payment details are encrypted and securely processed to ensure the safety of your financial information.

Data Breach Notification

In the event of a data breach affecting your personal information that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner in accordance with the Privacy Act 1988 (Cth) and take reasonable steps to remedy the breach.

Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting business, processing payments, or shipping products, but only to the extent necessary to provide these services. These service providers are contractually obligated to protect your information.

Cookie Policy

We use cookies to enhance your browsing experience on our website. Cookies help us remember your preferences, analyze site traffic, and improve functionality. You can choose to disable cookies in your browser settings, but this may limit your ability to use certain features of our site.

Your Privacy Rights

Under Australian privacy law, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Changes to Privacy Policy

We reserve the right to update our privacy policy to reflect changes in our data practices or legal requirements. Any revisions will be posted on our website with an updated effective date, and we encourage you to review this policy periodically. Material changes will be notified via email where possible.

By using our products and services, you agree to the terms outlined in this privacy policy. If you have any questions or concerns about how we handle your personal information, please contact us.

Intellectual Property

All content on our website, including but not limited to text, images, logos, graphics, product descriptions, photographs, trademarks, and product information, is the intellectual property of RSRCH Peptides Pty Ltd and is protected by Australian and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, display, perform, transmit, or otherwise use any content from this website without our express written permission. Unauthorized use may result in legal action.

Product names, formulations, and descriptions are proprietary information and may not be used for commercial purposes without authorization.

Dispute Resolution and Governing Law

These terms and conditions are governed by the laws of New South Wales, Australia. Any disputes arising from or relating to these terms, your use of our website, or your purchase of our products shall be subject to the following process:

Good Faith Negotiation

In the event of any dispute, controversy, or claim, both parties agree to first attempt to resolve the matter through good faith negotiation. Either party may initiate negotiations by providing written notice to the other party describing the dispute.

Mediation

If the dispute cannot be resolved through negotiation within 30 days, the parties may agree to submit the dispute to mediation before pursuing litigation.

Jurisdiction

If the dispute remains unresolved, it shall be exclusively resolved in the courts of New South Wales, Australia. Each party irrevocably submits to the non-exclusive jurisdiction of the courts of New South Wales and waives any objection to venue or jurisdiction in such courts.

These terms shall be governed by and construed in accordance with the laws of New South Wales and the Commonwealth of Australia, without regard to conflict of law principles.

Modification of Terms

We reserve the right to modify, amend, or update these terms and conditions at any time at our sole discretion. Changes will be effective immediately upon posting to our website unless otherwise specified.

Your continued use of our website and services after changes are posted constitutes your acceptance of the modified terms. If you do not agree with the modified terms, you must discontinue use of our services.

Material changes to these terms will be notified to registered users via email where possible. We encourage you to review these terms periodically to stay informed of any updates.

The "Effective Date" at the top of this document indicates when these terms were last updated.

Severability

If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

Entire Agreement

These terms and conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and RSRCH Peptides Pty Ltd regarding your use of our website and purchase of our products.

These terms supersede all prior agreements, representations, warranties, or understandings between the parties, whether written or oral, relating to the subject matter herein.

No waiver of any provision of these terms shall be deemed a further or continuing waiver of such provision or any other provision.

Acknowledgment and Acceptance

Contact Information

We aim to respond to all inquiries within 1-2 business days. For urgent matters, please clearly indicate "URGENT" in your email subject line.